Location: Bradford, Office Based
Reports to: Operations Director
Employment Type: Full-Time
About the Role
We are seeking a proactive and versatile IT Specialist to manage, support, and improve our technology systems across the organisation. This role is ideal for someone with strong hands-on experience in Microsoft 365, Excel automation, and general IT infrastructure who enjoys working in a dynamic small-business environment.
You will be responsible for ensuring smooth day-to-day IT operations, developing efficient data and automation solutions, supporting staff with technical issues, and driving continuous improvement in digital processes.
Key Responsibilities
IT Systems Management
• Provide technical support for all IT hardware, software, and network issues.
• Install, configure, and maintain PCs, printers, and mobile devices.
• Manage user accounts, permissions, and security across Microsoft 365 and Azure AD.
• Monitor system performance, backups, and updates to ensure data integrity and uptime.
• Liaise with external IT vendors and service providers when necessary.
Microsoft 365 & Excel Automation
• Develop and maintain automated solutions using Excel (VBA, Power Query, Power Automate).
• Create and maintain dashboards and reports using Power BI and SharePoint Lists.
• Automate repetitive administrative and reporting tasks to improve efficiency.
• Support integration between Microsoft applications (Planner, To Do, Lists, Teams, Power Automate, etc.).
Data & Reporting
• Design and manage databases, spreadsheets, and reporting systems for business operations.
• Collect, analyse, and present data for management decision-making.
• Ensure data protection compliance and implement cybersecurity best practices.
General IT Support
• Provide staff training and user support on Microsoft tools and other business systems.
• Maintain an inventory of IT assets and licenses.
• Troubleshoot network connectivity, email, and cloud service issues.
• Ensure compliance with company IT policies and security standards.
Skills & Experience Required
• Proven experience in a similar “all-rounder” IT support or systems role.
• Strong knowledge of Microsoft 365 environment (SharePoint, Teams, Power BI, Power Automate, Planner, OneDrive).
• Advanced Excel skills including formulas, macros, VBA, and data modelling.
• Working knowledge of networking, hardware setup, and basic server administration.
• Experience with cloud automation and workflow integration.
• Excellent problem-solving, communication, and organisational skills.
• Ability to work independently and manage multiple priorities in a small team setting.
Desirable Qualifications
• Microsoft Certified: Modern Desktop Administrator / Power Platform Fundamentals (preferred but not essential).
• Experience with PowerShell scripting.
• Knowledge of data privacy and security compliance (e.g., GDPR).
Salary & Benefits
• Competitive salary based on experience.
• Flexible working arrangements.
• Opportunity to shape and modernise IT systems within a growing business.